How to handle complaints from small business customers

Posted by admin on April 25, 2013 in Uncategorized |

The old saying goes that “the customer is always right.” It’s usually never the intention of a small business owner to do something that may negatively affect a customer, but as human beings, we’re not perfect. Bert Seither, a small business expert, has a few suggestions on how to handle complaints from customers who patronize [...]

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